PHP Application Support & Bug Fixing
Fast, reliable troubleshooting and ongoing support for custom PHP, CodeIgniter, and Laravel applications. We diagnose critical errors, fix broken database queries, resolve 500 crashes, and restore stability to legacy systems.
Critical Issues We Diagnose and Resolve
When web applications crash or behave unpredictably, we inspect server logs, isolate the root cause, and apply clean fixes:
HTTP 500 & Fatal PHP Errors
Syntax errors, unhandled exceptions, memory exhaustion limits, and missing class autoloader paths causing white screens of death.
CodeIgniter & Framework Bugs
Routing loops, broken controller calls, CSRF mismatches, session driver dropouts, and legacy CI3 database adapter failures.
MySQL Crashes & Table Locks
Unindexed slow queries, deadlock conditions, connection pool timeouts, and corrupted table repairs under production traffic.
API Failures & Webhooks
Failed payment callbacks (Razorpay, Stripe), expired SSL handshake tokens, broken third-party syncs, and dropped webhook events.
Failing Cron Jobs & Schedulers
Scheduled background tasks, automated daily backups, email dispatches, or reporting queues failing silently without notifications.
Hosting & Deployment Issues
Apache `.htaccess` rewrite errors, file permission misconfigurations, PHP version upgrades (e.g., PHP 7.4 to 8.x), and SSL certificate issues.
Performance Bottlenecks
Slow page loads, high CPU utilization, memory leaks in long-running scripts, and unoptimized DOM assets.
Legacy PHP Applications
Maintaining and stabilizing older custom PHP applications where original developers are no longer available.
Security Exploits & Malware
Injected backdoors, infected files, spam email scripts, and SQL injection vulnerability remediation.
How Our Support Process Works
Issue Submission
You submit the error description, URL, and hosting/FTP or Git access under strict NDA.
Log & Code Analysis
We inspect Apache/PHP error logs, database query traces, and stack traces to pinpoint the exact failure.
Staging Fix & Test
We develop the patch on a safe copy or staging environment to ensure no side effects occur.
Production Patch
The verified fix is deployed to production, verified live, and documented with root-cause prevention steps.
Support & Bug Fixing FAQ
How quickly can you respond to an emergency site outage?
For critical business outages, our developers can review error logs and initiate troubleshooting within 30 to 60 minutes during active operating hours.
What access do you need to diagnose the bug?
Typically, access to the Git repository or FTP/SSH server access, along with server error logs (Apache/Nginx/PHP logs) and database credentials if the issue involves data queries.
Do you offer monthly maintenance contracts (AMC)?
Yes. We provide monthly maintenance retainers covering periodic security updates, database optimization, scheduled backups, and on-call developer hours.
Related Services
Have an Urgent PHP Bug or Outage?
Send your error details or server log snippet for an immediate assessment.